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Posted On: 12/8/2020

Excellent Service

I had lived in Van Buren Village prior to 2009 and recalled the great experience I had then. I first would like to commend the staff on working with me on late notice as I applied Mid-October 2020 and asked for a move in of 11/1/2020. The staff went above and beyond to process my application and accommodate my requested move in date. Everything went smoothly and this is my second month living back here. The 2bdroom townhome is well worth the rent. Where Van Buren separates themselves is in the customer service. I reached out at least 4-5 times and each time someone came out the same day and provided excellent maintenance. We trouble shot the heating issue over several days and have been able to get my home heated wonderfully in time for the cold weather. Thanks staff/maintenance!
By: Kevin     Verified Resident
Source: Property Site Read Property Manager's Response

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